Thank you for visiting the website of Isetan Mitsukoshi Holdings Ltd.
We ensure that the personal information of our customers is used appropriately and strictly managed in terms of security. Please be aware that we may not be able to answer or it may take time to provide answers depending on the nature of your inquiry.

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Agreement with our "Privacy Policy"
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  • Please refer to our "Privacy Policy" for general information regarding the approach to handling personal information of Isetan Mitsukoshi Ltd. and each group company of Isetan Mitsukoshi Holdings Ltd. (collectively referred to as "the Group").
  • We will use your personal information only to respond to your inquiries. We will not pass on any personal information provided through this contact page to any third parties.
Please be aware of the following before using this form for inquiries:
  • We are unable to respond to inquiries from carrier email (mobile phone email addresses). Please enter an alternative email address.
  • Please be aware that it may take time to respond or we may not be able to answer depending on the nature of your inquiry.
  • Please do not use single-byte Japanese characters or special symbols (such as Roman numbers and circled numbers) as these cannot be sent normally using the form.
  • Replies by email from the Group are intended for the individual that they are addresses to. Please do not forward in part or in full, or use for any other purpose.
The information registered on this site will be protected via encrypted transmission (SSL) and will be managed securely by "Spiral", a database-management ASP service provided by PIPED BITS Co.,Ltd., which is certified by JIPDEC Privacy Mark,
The information registered on this site will be protected via encrypted transmission (SSL) and will be managed securely by "Spiral", a database-management ASP service provided by PIPED BITS Co.,Ltd., which is certified by JIPDEC Privacy Mark, ISO27001/JIS Q 27001, ISO 20000-1, and ISO 9001 standards.